Victoria wouldn’t be amused

Victoria most certainly wouldn’t be amused. Today, most of the Victoria Line of the London Underground has been shut – due to flooding.victoria-cement

What the bosses weren’t too keen on actually telling the public was that the flooding wasn’t your normal every-day rain water from London’s soaked streets, but quick-setting concrete from building works they are currently carrying out. OOOOPS !!

As The Guardian reports :
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Incident Management Process Lead / Incident Manager / Customer Service Manager

Anyone looking to fill a vacancy ? It looks like 2014 will present me with an opportunity to see what employment lies available.

Currently working as an Incident Management Process Lead within the Service Management funtion, with knowledge of ITIL, looking for similar work area, but would also consider reverting back to my first career of Customer Service/Customer Experience Management.

Ideally looking for positions based in the South of England, currently based in Staines, with ties to Wiltshire & Bristol areas.

Please do not hesitate to get in contact if you’d like my CV. A contact form is available from the link at the top of the page.

Have you tried turning it off and on ?

Some could say that this is the centre of my life (yes this has been my daily working life for most of the last 15 years)

Why IT failures at big companies are unlikely to go away

Computer system failures are depressingly common
Business deals that have to be aborted, staff who don’t receive their wages, invoices that don’t get paid on time – companies can face potentially catastrophic disruption when their banks suffer computer system failures.
Yet these interruptions are far from uncommon – institutions like NatWest, Royal Bank of Scotland, Lloyds and many others have all run into problems that have left their customers in the lurch, and their IT staff scrambling to find and fix the issue.

Read more on the BBC News Website